CompTIA Printing and Document Imaging (PDI+) validates the knowledge and skills necessary to support printing and document imaging devices including printers, copiers, scanners, multi-functional devices and fax machines. It is a vendor-neutral certification that recognizes a technician's understanding of basic electromechanical components and tools, print engine and scan processes and components, color theory and connectivity/networking. The exam also covers soft skills such as customer service, professionalism, safety and environment. While there are no prerequisites for the certification exam, it is recommended that entry-level candidates have foundation-level knowledge or hands-on experience working with printing and document imaging devices.
CompTIA PDI+ provides a solid foundation for a career involving the service and support of printing and document imaging devices. Original Equipment Manufacturers (OEMs) and service providers find that CompTIA PDI+ ensures that their technicians have the core knowledge and skill sets to provide effective repair activities.
The following is the recommended training path to certify CompTIA PDI+: